It was a long time ago, but I remember that the problem was I didn’t realize that I had an instance of the previous version of DEVONthink running. Once I closed it, the sync worked. My workflow has changed slightly since then, but I still use Bonjour to sync my databases between my iPhone, iPad, and Mac, and it has been extremely reliable.
3 Likes
What 'several exchanges"- ticket number?
1 Like
#378372
That support ticket was unresponded to as of March 11th.
Thanks for your super quick answer! Here is the recommendation from support team, that I did follow:
When you get the iPad, you’d sync it via Bonjour with the Mac. Use Download Files: Always .
After the databases are on the iPad, disable the sync location to the Mac.
Go into DEVONthink To Go’s Settings > Bonjour , enter a mandatory password, and enable Bonjour. It is now acting as a Bonjour server.
On the iPhone, disable the Mac sync location.
Tap the Edit link and tap the iPad to add it as a sync location. Enter the password, set your options, and save the location. When it connects, tap it and enable databases to sync.
Once done, I see all databases on the iPhone, but with the message : “not yet synchronized”. There is an empty circle on the sync icon of the tool bar.
Thanks in advance for your help.
Look at the DEVONthink Manual and/or the linked post I gave you and repeat again the steps, exactly. Seems like you might be missing the last step. And I asked other pertinent questions.