I was using ScanSnap Manager to take files from my ScanSnap iX500 scanner and put them into DEVONthink Pro for processing and integration into my database. Everything worked well.
Then Fujitsu announced ScanSnap Manager would no longer work, that I must upgrade to ScanSnap Home to continue using my scanner with my MacPro.
At the same time, DEVONtechnologies announced that I could no longer use DevonThink Pro, so I had to upgrade to DEVONthink 3. So I did that too.
Now, after hours of effort, I have configured ScanSnap Home to pass the scan to DEVONthink 3. I see the little window that says it is “Adding document…” but it never adds it no matter how long I wait.
I am struggling to make two separate applications from two different companies work together and there is no guidance in the Help sections that I can find. I have a rising stack of paper to scan, an extensive DEVONthink database that I can’t abandon, and a scanner rendered useless to get files into my database.
What do I do now?