Version Update Error

DEVONthink Tips
1

I am running DTPO 2.01 and every time that I try to use the automatic update I get the following message:

“An error occurred while installing the update. Please try again later.”

Any ideas on what is happening?

  • Ryan
2

I’m not entirely sure what’s going on, but here’s a solution.

!) If the Sorter is running, Quit/Hide it. (This can be done in DTPO Preferences > Sorter).

  1. Quit the currently installed version of DTPO. Move it to the Trash and empty the Trash.

  2. Download and install the current version of DTPO from the Download page (currently, version 2.0.3).

  3. Launch DTPO and allow it to Install Add-ons.

3

Thanks Bill. That worked! - Ryan

4

I’m getting this with trying to update from 2.0.3 to 2.0.5. (also had it trying to get to 2.0.4, but of course never got there before 2.0.5 came out).

Will try the above and hope it works.

5

Yup, seems to have worked. Hurrah!