Web clippings imported from Evernote via ENEX file showing blank / "Access to the file was denied"

DEVONthink
1

I imported thousands of things into DT using an ENEX file from Evernote export. Many of my Evernote Web Clippings came in correctly. Many did not. I can’t seem to find a pattern. Maybe someone know what’s happening:

These are 2 failing scenarios. In both, the note metadata is good- original URL imported. Preview shows blank, but

  1. Opening in Chrome shows Access Denied error.

Screen Shot 2020-01-13 at 11.51.24 AM|690x346
Screen Shot 2020-01-13 at 11.51.24 AM|690x3463588×1804 429 KB
.

Screen Shot 2020-01-13 at 11.41.24 AM|690x435
Screen Shot 2020-01-13 at 11.41.24 AM|690x4351792×1130 110 KB

2). Opening in Chrome shows a blank page.

Screen Shot 2020-01-13 at 11.41.50 AM
Screen Shot 2020-01-13 at 11.41.50 AM3576×1442 133 KB

Screen Shot 2020-01-13 at 11.41.41 AM
Screen Shot 2020-01-13 at 11.41.41 AM1267×779 23.2 KB

Here’s a clipping that looks good:

Screen Shot 2020-01-13 at 11.51.17 AM
Screen Shot 2020-01-13 at 11.51.17 AM3592×1754 486 KB

Note these are old clippings, from 2016. I’m expecting that internet connectivity should not be relevant.

Any thoughts greatly appreciated!

2

What is the URL for the failing file in Tools > Inspectors > Info ?

3

For

  1. Blank preview, Access denied error in browser
    Screen Shot 2020-01-13 at 4.49.19 PM
    Screen Shot 2020-01-13 at 4.49.19 PM614×1338 575 KB
  1. Blank in Preview, blank in browser
    Screen Shot 2020-01-13 at 4.50.04 PM
    Screen Shot 2020-01-13 at 4.50.04 PM556×1402 175 KB
  1. Showing correctly in Preview… but just realized getting the Access Denied error in the browser too for this
    Screen Shot 2020-01-13 at 4.50.41 PM
    Screen Shot 2020-01-13 at 4.50.41 PM538×1416 166 KB
4
  • How are you opening the file in Chrome?
  • Does this occur if you use Safari as the default browser?
5
  • Double clicking the name in list view
  • Right clicking the name in list view and selecting "Open With: Chrome (Default)
  • Opening the file on disk after doing Show in Finder

All 3 paths lead to same result.

Doing “Open With: Safari” gives me a blank page.

Screen Shot 2020-01-13 at 6.02.43 PM
Screen Shot 2020-01-13 at 6.02.43 PM2546×914 125 KB

6

Could you please export some of these clippings via File > Export > Files & Folders…, then zip the exported items (including the DEVONtech_Storage file) and send the archive to cgrunenberg - at - devon-technologies.com? Thank you.

7

Following up, as this might be relevant to other users. We thought that it could be that
Evernote probably doesn’t execute JavaScript and/or blocks access to online resources and just renders the clipped note.

After some more experimentation, I don’t think this is the issue:

  • I’m also seeing this issue for Html Notes
  • If I do Show In Finder for the item, then open the file in a plain text editor, save as a new file on my desktop, it’ll open in Chrome
  • If I move the file from inside the DT db, to my desktop, it opens fine as well

It seems to me then it’s something to do with location and/or permission. I have one user account on this machine, me, as the admin, with Read + Write permissions on the file .

Anyone have any ideas? or running into this issue?

I found this topic which seems related, but not sure:

8

Update: This doesn’t happen just to imported Evernote files.

I made both a new Formatted note and an HTML note, both show correctly in DT preview, but double clicking the items which opens them in Chrome gives the same error
:thinking:

9

Final update: fixed.
wow… this is … embarrassing…

In Settings / Security & Privacy / Files and Folders, Chrome didn’t have access to the dir where my database lives: in the Documents folder:

Screen Shot 2020-02-01 at 12.40.28 AM

Checking that, and restarting Chrome fixes it.
I don’t remember restricting access, but here we are.

1 Like
10

Thanks for the follow-up… and oh, the joys of macOS nowadays. :roll_eyes:

1 Like