I’m using DEVONthink 2 and recently created a new sync store (located in Dropbox) that I’m not able to sync with DTTG on my iOS devices. Didn’t have this problem in the past when I set up multiple sync stores.
After identifying the sync store and providing the encryption key on my iOS device, I click on the “>” to open up the sync store. I’m taken to a page that lists all my sync stores, with the word “remote” next to the new one I want to sync to my iOS device. I click on the circle-within-oval button to the left of the sync store, at which point a window pops up titled “Authentication,” with the name of the sync store underneath, followed by a field for a user name and a field for a password. I have tried every username and password combo I can think of–for the sync store, for the database, for my DEVONthink account, for my Dropbox account, etc. Every time, after I hit “confirm,” the window closes and the the circle-within-oval that had been set to “on” returns to “off.” I don’t get any message whatsoever.
I have deleted data on my iOS devices to create ample room for the sync store, and I have made sure to go into Dropbox to un-select the sync store from Dropbox’s selective sync.
Can anyone help?