Apple Mail stopped working after upgrading to macOS Ventura

Hi Support Team,

after upgrading to macOS Ventura (currently 13.0.1) I’m no longer able to add emails (apple mail) to Devonthink 3. After clicking on “Zu Devonthink 3 hinzufügen”, apple mail seems to be frozen (just showing spinning ball).

DT3 is just doing this without any progress:
DT_import_mail

The plugin is installed and enabled. Re-installing does not help.
Full disk access for DT3 is set.

Any ideas?

Best regards

When the application is stalled, do a Spotlight search for Activity Monitor . Select our application in the list of processes - it should show “(Not Responding)” and the name in red - and press Command-Option-S to run a sample on it. When the sample window opens, press the Save button and save it to your Desktop. Please attach this text file to your Support Ticket so we can inspect it.

as I wrote, it is Apple mail that is in frozen state after trying to add a mail to DT3, not DT3 itself.

did your mentioned steps on the apple mail process, opened a support ticket “765642” and attached the analysis file.

I am encountering, I believe, the same issue.

Did you open a support ticket as the other person was instructed?