after upgrading to macOS Ventura (currently 13.0.1) I’m no longer able to add emails (apple mail) to Devonthink 3. After clicking on “Zu Devonthink 3 hinzufügen”, apple mail seems to be frozen (just showing spinning ball).
DT3 is just doing this without any progress:
The plugin is installed and enabled. Re-installing does not help.
Full disk access for DT3 is set.
When the application is stalled, do a Spotlight search for Activity Monitor . Select our application in the list of processes - it should show “(Not Responding)” and the name in red - and press Command-Option-S to run a sample on it. When the sample window opens, press the Save button and save it to your Desktop. Please attach this text file to your Support Ticket so we can inspect it.
After upgrading to Ventura, I’m facing this issue too. I cannot see the DEVONthink plugin in the Mail preferences. When I try to import my email, I get the inbox list from outlook, but not from Apple Mail. When I click on Apple Mail again to refresh the list, I get the spinning beach-ball
On the upgraded iMac the home volume is on an external APFS mirrored volume - the boot drive is too small. I have indeed moved the home directory to another volume and I’ve had tons of issues with Apple not properly supporting this. It would be disappointing that Ventura now removes support even further…
Interestingly, when the ~/Library/Mail/Bundles directory is not present, the settings do not show the option ‘Manage Plugins’. After DTP re-installs the bundle, and the Bundles directory exists, the ‘Manage Plug-ins’ button appears. However, when I click on the button, the list is empty (on my macbook it shows the DEVONthink mailbundle).
Listing the directory shows:
lodewijk@imac ~/Library/Mail/Bundles % ls -ltr
drwxr-xr-x 3 lodewijk admin 96B Dec 20 15:51 DEVONthink_BigSur.mailbundle/
lodewijk@imac ~/Library/Mail/Bundles %
So it is clearly present… I can explore the whole directory from Finder, I’m at a loss what to do next…
To test the mailbundles, I installed spamsieve, and installed the plugin - that does appear in the “Manage plug-ins” menu. Interestingly, the SpamSieve plugin is not in the bundles directory, but in its own directory in ~/Library/Mail.
Even after clearing out all the Mail settings and reconfiguring, I don’t see the DEVONthink mailbundle
On my laptop, the plugin has also stopped working. In ~/Library/Mail I removed the Bundles directory and restarted mail, then restarted DTP and re-installed the plugin. When I then try to import mail, DTP get stuck with the spinning beach-ball.
This used to work… What changed?
The installed bundle is the DEVONthink_BigSur.mailbundle, dated July 20th, 2022 - this is the same bundle that is giving me grief on my iMac. The previous version seemed to work on my laptop.