Since you are connecting to a location that contains the contents, i.e., the Mac, you can press Proceed.
Ok, great. Thanks for your help. Can’t help think that a more user-friendly interface and/or instructions would have helped avoid this whole episode. I’m not exactly a computer novice, but the procedure and language managed to defeat me.
and/or instructions
You mean outside the instructions I gave you and this from Help > Documentation > In & Out > Sync ?
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Your instructions were helpful, and helped me arrive at the solution.
But the first thing you stated was:
Do not enable Bonjour in DEVONthink To Go
Here’s what the help documentation says, after explaining about enabling Bonjour on the Mac:
The Mac with Bonjour enabled should now be visible as a sync location to other devices on your local network. On the other devices, enable it, enter the password, and you can import databases or sync existing databases directly with it.
“On the other devices, enable it…” seems to my small brain to be exactly the opposite of what you, correctly, stated. If you want to set up a Bonjour sync to my mind it seems completely unintuitive to see an item under SYNC in the settings that says, and indeed apparently should say “OFF”.
I think it’s a classic case of people who are really familiar with an interface or a procedure not fully understanding what is going through the mind of an ignorant user—even one that is half intelligent
Anyway, thanks again
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it equals the Mac with Bonjour enabled.
So, err—the help instructions say “On the other devices, enable the Mac with Bonjour enabled”? I wouldn’t understand that if my life depended on it.
I don’t think we’re getting anywhere really. If you insist that the instructions are clear, there’s nothing much I can add I’m afraid.
Again, thanks for your help
No, just noting what the pronoun meant in this context. I will look at the verbiage. Cheers!
I know that this is an old post … however … I have noticed the same issue. After going through all of the trouble shooting steps below with no luck I discovered a possible reason.
Eureka Moment:
I have DTTG installed on both my iPhone and my iPad. I was continually being frustrated by the offline issue on both devices … until I discovered that if the other device was syncing at the time DT would appear offline on the device I was looking at (that is it will only sync locally using one device at a time).
Yes one at a time but the one waiting will be patient.
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Hi Jim, question on this one: I have saved a bunch of things on DDTG on my iPad, but it’s not syncing to my Mac.
I’m currently using iCloud CloudKit (trying to switch to Bonjour), but I’m getting the a similar error message as described in this thread. It reads: “This database has not been downloaded completely to this device. Uploading it to a new sync location could cause problems if you haven’t uploaded it fully to the sync store already from another device."
Since to Mac location never had the contents of the files uploaded to DTTG from my iPad, I’m hesitating to click “Proceed Anyway” because I don’t want to lose all of the files from the iPad.
Any recommendations here?
Why are you enabling Bonjour in DEVONthink To Go?
I am trying to use Bonjour as my sync method (with my Mac as the server) instead of iCloud CloudKit because I’ve been having syncing issues for a while, and I’ve received feedback from people using Bonjour that it’s much better.
Switching to Bonjour aside, I’m trying to get the global inboxes to sync up so I can push the stuff on my iPad over to my Mac before attempting to switch. I’ve tried doing that with iCloud, and that is the error message that I’m getting.
Bonjour should be “on” to accept incoming only on the Mac. “off” on any other device.
Ahh, thank you for the clarification. I have turned that off on the iPad now.
Only issue left is to make sure that what I have saved on iPad gets pushed to the Mac without getting deleted when I try to sync everything up.
Maybe it’s just wording, but … “synch” is what makes the “push” from iPad to Mac (and visa versa). There are not two seperate processes.
Perhaps just re-read the setup instructions to check you did it correctly. And Bonjour Simplified might be useful. Both talk about turning Bonjour “on” on only one device.
I’m conflating two issues here, sorry for the confusion.
Right now, I am only using iCloud CloudKit for syncing (with the ultimate goal to move to Bonjour instead)
Here is my current issue:
- My iPad inbox does not match my Mac
- I tried to turn off all syncing on my iPad, and then switch it back on
- When I flipped the “Global Inbox” switched back on, I got the error message below.
- I don’t want to lose anything on my iPad, or on my Mac, so I’m not sure the best way to proceed to get them synced up.
You’re getting that message because you’re using a shallow sync.
Is DEVONthink and DEVONthink To Go already synced with each other via a CloudKit sync?
Yes, but once I noticed the iPad was not syncing with the Mac, I tried to turn off the CloudKit sync on DTTG on the iPad, and then flip it back on. That’s when I got the error message.
Hint: One thing at a time. You’re flipping too many switches at once.
If DEVONthink and DEVONthink To Go have already synced via the CloudKit sync location, you can ignore the message and proceed since both have synced from that location.