does anyone know the problem of not being able to log into the Synology DSM 7.0 (or Synology Drive Office)? The login page is called up correctly, but after entering the password, there is no login or forwarding. This happens on 2 out of 3 Devonthink installations (all the same version and the same settings). I have already deleted the cache and restarted. Is there a log file, where i can check for log entries?
Is it possible to disable TLS 1.0/1.1 in DT browser and to force that DT browser has to use TLS 1.3 with HTTP 2.0?
The background to my question is that I have noticed that in Safari or other browsers TLS 1.0/1.1 is always deactivated and in all browsers (except DT browser) version TLS 1.3 with HTTP 2.0 is used for handshake. In DT browser, TLS 1.3 with HTTP 1.1 is used for handshake. I don’t know if that is the problem. I just want to rule out that the issue is based on that.
I doubt that there’s any browser or webserver currently in use that doesn’t understand HTTP 1.1. In fact, HTTP 2 can only be activated via an additional module in Apache. OTH, I just downgraded the TLS/SSL requirements on the NAS to see if that changes anything (that is, “lowest” compatibility level in Security/Advanced, which turns on everything from TLS 1.0 through TLS 1.3. No change in the logon behavior in DT, though.
Do further narrow down the problem, one could capture a HTTP logon session (using Wireshark) from a real browser and from inside DT and then compare those capture files.
OTH, why do you want to connect to the NAS from within DT?
I also already tried it with downgrading the security requirements, but it doesn’t help.
The web server log file does not contain any special entries.
I have just successfully logged in on a newly installed MacOS. That means, it must be due to some configuration on the other Macs. Perhaps during the rest of the installation I will find the appropriate setting that prevents logging in… I will report…
So if I understand you correctly, you can login from one machine in DT and browser but not on any other? Whereas I can login in the browser but not in DT.
Also, the Synology log does not reveal any unsuccessfull login attempt at all from my devices. So I guess the login never really gets through to the NAS but is just kind of thwarted inside DT (or rather its WebView).
That’s of course your call, but maybe you could just mount the stuff SMB? Or maybe not, because only Synology knows how to work with these files? Which in my mind would make it advisable to use a more open format, but again – your call.