Hi, since a few days I’m having this problem on my iMac and on my MacBook Air 13". The DEVONthink window is not displayed correctly, a little bit on the top is not visible. It’s easier to explain if you look a the screenshot. The problem is I can’t click on certain areas anymore like toggle in the information panel, am not able to sort by name or whatever etc.
yes, I have encountered the same problem: it starts when quitting DT out of full screen mode and then re-starting it (into full screen mode). a workaround is to exit full screen mode in the state you describe, restart it (into window mode) and only then go into full screen again.
I have reported the issue to support a while ago and was ensured of a fix which has yet to materialize…
Hey, I posted a screenshot in the original post. Looked the same before quitting and after launching. The workaround by @toao actually did the trick glad enough.
I am on the newest macOS version 12.0.1 on both iMac and Macbook Air. On my Macbook Pro 11.6.1 is still installed and I am not having the issue here.
Sure, bugs which can be reproduced get of course fixed. But so far no “luck”. Therefore if you’re able to easily cause this by performing steps, additional information would of course be welcome.
ok, this is how I consistently (re-)produce the issue:
put DT main window into full screen mode (it is the only DT window open)
quit DT
restart DT
at this point DT launches into full screen mode and the top lines are hidden as described by the OP. this can be “fixed” by:
going out of full screen mode
qutting DT
starting DT (now into window mode)
only then going full screen
while I would be surprised if that had influence on the issue: when starting I need to manually enter the password of one of my encrypted databases as I do not store them in keychain.
Unfortunately these steps are not sufficient over here to reproduce it. A screenshot of your sidebar preferences (see Preferences > General > Interface) might be useful. In addition, which macOS version do you use?
interesting…similar to the reminder issue we discussed a while ago…am starting to wonder what’s “special” about my setup / my config… …anyway, I am on mac os 12.2.1 and please find my preferences attached:
very odd, for the first time I could not re-produce the issue, despite having done so, before replying to your note above with 3.8.2. “vorführeffekt” I presume…will get back when it happens next and / or I can find out when it triggers and when it does not…
yes, this is exactly the behaviour I am talking about…and, yes, I did have the DT window open in full screen when updating. shared full screen (with another app) to be precise…and I am seeing this behaviour frequently (unless I want to show it … …)
Was the window restored to fullsceen when DEVONthink relaunched?
Can you post a screencap of the window in fullscreen as you normally work with it?
• Do you have DEVONthink appearing on all spaces or have you locked it to one desktop?
yes, it was restored to full screen after relaunch. it always does that when quitting out of full screen
screenshot attached. this is what my DT window typically looks like
not sure about your last question. because of the issue we are discussing here I typicall get DT out of full screen mode before rebooting (as I otherweise would have the issue at reboot). I then move from window mode to fullscreen. if I forget the DT window typically comes up with the issue you have documented so well…