DEVONthink3 crashes when entering Preferences

DEVONthink
1

I running OS 11.0.1
On a MacBook Pro Mid 2015
After updating to DEVONthink 3.6 Pro it crashes every time when I want to us Preferences.
Everything else seems to work fine.
I hope that you can fix this issue with your next update or that you can advice me how to fix it.
Best regards

Rene

2

Please choose Help > Report Bug while pressing the Alt modifier key and send the result to cgrunenberg - at - devon-technologies.com - thanks!

3

done

4

This happened to me too, but only once to date - I can’t reproduce the conditions which caused it.

5

This is happening to me every time. I have done as the advice above and submitted a Bug Report, but also wondering if there is a standard remedy like deleting the prefs file. I haven’t looked to see what or where the DT3 prefs file(s) are.

It is only happening on one of my two computer running macOS 11

6

One option is to downgrade to v3.5.2 (https://download.devontechnologies.com/download/devonthink/3.5.2/DEVONthink_3.dmg.zip) until version 3.6.1 will be available.

7

Thanks. Done that and not crashing now.

8

Obvious perhaps, but a restart of my iMac worked for me.

9

Same here! DTP ends abruptly as soon as I try to display the Preferences.
Restarting the mac doesn’t change anything.
I’m on BigSur.