DTPO - edit smart group issue

DEVONthink
1

For no apparent reason, I am unable to edit existing smart groups. I can create new smart groups and they work, but I can’t edit them. For years, I have Cntrl+right click with no issue. I have tried editing using my different databases and the global nbox but the issue persists.

I have DT3 on the same account but as a rule I do not experiment with DT3 whilst DTPO is open, also I do not open DTPO databases in DT3. The other day I inadvertently had both DTs open but quit DTPO the moment I noticed. I can’t say for certain there was no issue with the smart groups in DTPO after that but I don’t think so.

The only major change I have made to a DTPO database (“A”) is to move dozens of groups to another database (“B”) whilst leaving the smart groups on A. But as A has a group for all items and the smart groups get from that, why would that make a difference?

I have run Verify & Repair but to no avail. I have created a new database and added an item and a smart group but the same problem persists.

Help please!

2

Are these smart groups in the sidebar or in a database? A screenshot might be useful.

3

In a database, sidebar 3 panes.

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Screenshot 2019-08-05 at 11.05.31.png1178×264 56.5 KB

4

And after choosing “Edit…” in the contextual menu nothing happens? In that case please please choose Help > Report Bug while pressing the Alt modifier key and send the result to cgrunenberg - at - devon-technologies.com - thanks!

5

Not having used the report bug feature, I refused DT to have access to Mail. How do i enable that so that the bug report can be sent?

6

Check the settings in System Preferences > Security > Automation. DEVONthink 3 needs to be able to access Mail.

7

The problem is with DTPO, I am not using DT3.

(I have previously allowed DT3 to access Mail)

8

It’s the same in version 2, only that DEVONthink Pro Office needs access to Mail in that case.

9

Access done, reported bug but do I see any email sent?

10

Actually the command creates only a new outgoing message in your default email client, you have to send it on your own.

11

I could’ve done that direct! But it hasn’t done. All it did was ‘take’ me from DTPO to Mail. Would you like me to reiterate what I said in my op and email that?

12

I note that DT 3.0beta5 has done something to the global inbox so would it help if I were to uninstall DT3? If so then how do I do that. It’s the beta version, I haven’t upgraded as such to DT3.

13

I note that DT 3.0beta5 has done something to the global inbox

Done… what?

14

“When DEVONthink is first launched, the Global Inbox of DEVONthink Pro (Office) 2 is copied to ~/Library/Application Support/DEVONthink 3 .”

15

Yes, that is true. Are you saying it did something untoward in your case?

16

I have no idea, I am just wondering. All i know is that two days ago I could edit smart groups in DTPO and now I can’t.

17

DEVONthink 3’s copying the Global Inbox shouldn’t have any bearing on that.

Does the behavior with DEVONthink’s smart groups persist after a machine reboot?

18

I’ll try again now but yes. At the end of my day I quit all apps, delete unwanted cookies and html storage files before switching off. I’ve done all that twice since the problem arose.

The only oddity was a warning that popped up to say something like Non-responsive DNS server or invalid DNS configuration. I checked my network settings (I have a networked printer/copier/scanner) but nothing else. All in order. Never had that before: I wonder if a virus has crept in: I don’t have firewalls. Everything else is working ok.

19

Does the behavior with DEVONthink’s smart groups persist after a machine reboot?

Yes.

20

Similar issue to someone else’s post : Right click/control click issue in DTPO