Macosx. Monterey Mail extension

Same here, and I can confirm that I’m using DT Pro. I was puzzled by the “Version 4.0.3 is available, you’re using version 4.0.4” notification but went ahead and clicked on Install. Big mistake–I ended up in the same loop mentioned in other posts: delete BigSur bundle, install add-on, activate in Mail, and get the ‘incompatible’ notification. The only thing that worked was moving the BigSur bundle from a backup into the Mail > Bundles folder. Now all is well, but the “Install Add-ons” is showing the same “You have 4.0.4” notification.

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Thanks for your responses. I deleted and re-installed the plugin again, exactly as last time, but it appears to have actually worked this time. I have no idea why, perhaps something was fixed in MacOS Monterey 12.1.

I’m also having this issue. In my case, DT3 shows that the plugin is installed (it previously gave me the 4.03 is available you are running 4.05 message). Now that it is installed, I go to Mail and the Message menu option but there is no Add to Devonthink. And when I go into the library and DT3 plugins, the folder is empty.

I also remember in a prior version there was a way to set up a keyboard shortcut to archive one message to DT or even archive a whole mailbox. I don’t remember where that option was for the life of me. I used to have a keyboard shortcut for adding one message to DT but can’t locate that either. Any thoughts on my particular situation?

Try in Mail: Menu-> Preferences, Tab: “General”, Button “Manage Plug-ins” are report what you see. For me there is an option to activate the DEVONthink mail plug-in (which I have done).

Duh. How stupid of me to overlook that when I’ve done it countless times over the years. Thanks @rmschne. Works now.

I am using an M1 Air with Monterey 12.2, only recently installed Devothink, and the Mail App does not even mention plug-ins. Devonthink needs to switch over to an extension, and I think many of these issues would vanish. As it stands, I cannot use it.

Have you installed from the DEVONthink menu this extensions?

I have installed the Apple Mail plugin from DT. There is no Apple Mail extension. This is also borne out by the fact my Mail application shows no DT extensions, and in fact, shows no extensions.

ok. one other question. have you done what has been suggested here already, eg Mail Add-On not working

Yes. I have done as follows:

  • I have given DT3 access to the entire disk
  • I have shut down both Mail and DT3
  • I have gone to Library/Mail and I removed a Big Sur plugin
  • I have restarted DT3
  • I have gone into DT3 Install Add-Ons, deselected the Apple Mail Plugin, which was still selected
  • I emptied the cache in DT3
  • I have gone into DT3 Install Add-Ons, and… wait a sec, it now says Apple Mail Plug-Ins is installed
  • I have started Mail, gone to Preferences:General, and the is now a Manage Plug-Ins for the first time
  • And now it works like a champ

I am using M1 MacBook Air, Monterey 12.2, DT3 3.8.1

This was essentially a fresh install, since I installed a few weeks ago onto this machine, so didn’t bring anything from a different OS version. Notes that I had tried the same instructions earlier, like less than an hour ago, and it didn’t work. I am kind of thinking that the DevonThink3: Empty Cache could have done the trick.

Anyhow, its working now!


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Welcome @jbntxdev

And glad to hear it’s working now.

Thanks, @BLUEFROG, and thank you for your guidance!

You’re welcome :slight_smile:

I have done all of the steps @jbntxdev mentioned, but I’m still getting the “Incompatible Mail Plug-ins Disabled” error.

Here is a little background on my situation. The plugin was working on my Intel MacBook Pro 2018 before I migrated to a M1 MacBook Pro 2021 with Monterey 12.2.1, Mail 15.0 (3693., and DT3 3.8.2. I was running the same versions on my old computer.

Any thoughts, @BLUEFROG?

Welcome @j-x-d

Hold the Option key and choose Help > Report bug to start a support ticket.

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M1 MacBook Air, Monterey 12.3 | DevonThink 3.8.3 | Apple Mail Plugin 4.0.6

  1. given DT3 access to the entire disk
  2. shut down both Mail and DT3
  3. gone to Library/Mail and I removed a Big Sur plugin
  4. restarted DT3
  5. emptied the cache in DT3
  6. gone into DT3 Install Add-Ons
  7. Opened Apple Mail
  8. Apple Mail - Preference - Extensions - empty. No DevonThink extension.

Correct because we have no extension. This has been discussed here before and we have never mentioned or called it an extension. It’s a plugin.
It is enabled in Apple Mail’s Preferences > General > Manage Plug-Ins.

“Preferences > General > Manage Plug-Ins.”


Thank you.

No worries and you’re welcome.

I just want to thank you for the workaround. Same problem, same solution! It also works on an all new Mac Studio in June 2022 and, by the way, the plugin that works is still the BigSur one…