Hello. I’ve been experiencing some strange inbox behaviors since updating to 3.8.6. Essentially, any changes I make in the inbox aren’t reflected until I click out and back in. For example, if I move a file to another database, it’ll still show in the inbox until I click on another database and then back on the inbox.
Also, files saved to the inbox via the Finder favorites bar are stuck there and don’t show up in the inbox until I quit and reopen DT. I reinstalled the Global Inbox in Save Dialogs add-on but that didn’t fix it.
I’m running DTPO on a M1 Mac mini running MacOS 12.6.
If anyone has any suggestions, I’d appreciate it! Thanks.
Thanks everyone. After troubleshooting this a bit more, I noticed the behaviors weren’t limited to the inbox. Moving items between groups or databases also required clicking in and out of the group to see the change reflected.
I don’t run any complex scripts. The only active smart rule I have is to OCR PDFs upon arrival in the inbox.
I uninstalled and reinstalled DT and everything is back to normal now.
@blanc, @hramakr & @cd0277 - which view do you use? A screenrecording or screenshots before/after moving items to the trash would be great, just like the source of all scripts of smart rules that might have any impact when trashing items. Thank you!
I think I figured out what caused this behavior for me. It seems to be related to the number (or size) of documents added as favorites. After reinstalling DT everything worked fine until I added a large folder and one 400mb PDF file as favorites. That’s when it started again. As soon as I removed those files, everything went back to normal.
I’m seeing a lot of issues which may or may not be the same as noted above; I’m adding to this thread because the signature issue in the same. MacBook Air M1, Ventura 13.0.1. It’s making DT almost unusable.
Deleting a file causes it to be struck through rather than deleting. This isn’t limited to Inboxes; I’m also seeing it elsewhere including in the results of Smart Rules.
Have you restarted you Mac, and does the problem persist? Are you running any rules with scripts? Try deactivating them temporarily. I think what you describe can happen when a rule goes into an infinite loop.