Using color labels under data

I have used the labels function “Colors” for my folders on bothe DT2 and DT3. I started a new database for 2020 and can’t get the labels to work – it remains grayed out.

How do I get it to work - it helps a lot.

Thanks charlieben@mac.com

A screen capture of what you’re describing may help.

Note (since it’s unclear from your comment): You should not run DEVONthink 2 and 3 on the same account, on the same machine. At a minimum, you should delete DEVONthink 2.x from the /Applications folder and reboot the machine.