Hi,
I’m having trouble with my OCR which I don’t know if it relates to this issue. I was happily OCRing things yesterday. Today, with a fresh boot of my laptop, I notice that I can request an OCR to take place, but it just skips over every PDF file I throw at it, without doing the OCR processing.
I don’t know how to troubleshoot the issue, and I have no old ABBBYY driver to go back to…
Is there anything in your log? I wonder if your problem could be related to Is there a limit on OCR in Devonthink Pro? If so, the solution is at the bottom of that thread, here
Thank you. It actually seems that this is exactly the issue. I’m reinstalling ABBYY now after deleting etc.
Do you have any idea whether this will reoccur? i.e. will I have to keep doing this every x number of pages? or will there be a permanent fix coming?
Excellent, I hope it helps. I haven’t read of anybody reporting having to do this repeatedly, but I have no personal experience of the issue myself. I seem to remember this problem is an issue at ABBYY’s end, but I have no doubt they are working on a fix. I haven’t seen a date for that fix published though.
ABBYY haven’t disclosed exactly why the error is happening however from the information I have it is unlikely that you will get the same error again. Whilst we don’t have a date from ABBYY for a fix, the next update will include a workaround that should reduce the occurrence of the issue.
It’s one day later, and the same error has happened to me. I guess I’ll follow the same steps, but it seems like this is happening once I reach a certain number of pages OCRed?
If you raise a support ticket and make it for the attention of Alan, I will send you details of how to install a beta version of the OCR that has a workaround for this issue.
done
I have sent a direct message to you with the instructions.