Mail plugin in Catalina with a moved home folder

DEVONthink
1

Can someone help me with this one? I have installed the plugin before with no problem, but recently I rebuilt the Mac using a fast SSD as my main drive and a normal SSD as my extended drive (its an iMac so I had few choices due to the internal blade SSD) so to make things more balanced, I moved my home folder onto the second SSD and everything is fine APART from the devonthink mail plugin. Its definitely due to the moved home account as I set up a trial account, logged in and its all working fine but that is all in the first smaller SSD so I cannot leave mine like that.

The install appears to work fine, but there is no plugin in the preferences pane to enable.

2

This is not a DEVONtech issue. It’s an Apple issue, and yes related to what you’re doing.

Check out these instructions from the SpanSieve developer, in the 7.1.1.1 If the Apple Mail Plug-In Doesn’t Appear in the List or Doesn’t Stay Enabled section…

https://c-command.com/spamsieve/help/if-the-apple-mail-plug

3

Thanks, this step was what fixed it for me in the end (not sure if 2-5 was necessary but I did it anyway)

  1. Close Mail.app
  2. Open System Preferences › Security › Privacy
  3. Enable Terminal under Full Disk Access
  4. Restart Terminal when prompted
  5. Run the following command: sudo rm -rf ~/Library/Containers/com.apple.mail/Data/DataVaults
  6. Open Mail
1 Like
4

Run the following command: sudo rm -rf ~/Library/Containers/com.apple.mail/Data/DataVaults

This fixed it for me even though my User folder was in the default location.

Neither of my two Mail Plugins were being seen by Mail, but now they are.

5

I’m currently on Ventura and have the same problem. I’ve moved my home folder to a blade ssd and everything works except the DT3 mail plugin. When I try to install the DT3 mail plugin, my browser just opens up to the DT3 downloads page…but I don’t see any apple mail plugin to download. I’ve tried the steps in the replies above but I don’t think DT3 installed the plugin. Could someone help me with this?

6

Welcome @frankpaxton
What version of DEVONthink are you running?

7

The latest version —Devonthink 3 Pro 3.8.7